right of return
We are committed to 100% customer satisfaction and delivering high quality products to our customers at Gelin Diamond. If for any reason you are less than thrilled with your order, we have a no quibble refund policy for a purchase made in the US. You may return the item up to 30 days after receiving it. For a quick and easy return policy, simply contact our Customer Service team who will provide you with a return label and instructions on how to return the item. Once we receive the returned item, we will process your refund within a reasonable time frame. You can contact our Customer Service team via email at Available 5 days a week (Monday - Friday) | 9:00 am - 5:00 pm (Central European Time - CET) Germany: Höfinger str. 8, 70499 Stuttgart. kontakt@gelindiamond.de |
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Our sender address is: B>
981 Jamison Loop APT 413 Kissimmee FL, 34744 The return shipping costs will be covered by Gelin Diamond with a prepaid UPS return label. Once we receive your package, it may take up to 2-4 business days for us to process your return request. |